Q: When will my case ship out to me?
A: We do have a 1-3 day processing window for all orders. Expect to receive an email notification with a tracking link as soon as your order is processed to ship.
Q: I entered the wrong address for my order, is it possible to change it?
A: As long as you have not received your shipping notification we can usually change your delivery address for you, please email us immediately at [email protected] with your order number and the address you wish to change delivery to.
Q: How long does delivery take?
A: US delivery is between 3-7 business days. Canada/ Australia shipments range from 7-14 business days. International shipping ranges from 16-32 days. For more detailed information please email us at [email protected].
Q: Are Patiiqu cases protective?
A: Yes, our cases are made from hard PC on the top layer, cushioned by soft TPU on the bottom layer. We are not responsible for drops resulting from poor care of your phone or phone case.
Q: Do you ship internationally?
A: Yes, we ship to all countries!